Summary Statement
A U.S. Consumer Product Safety Commission announcement concerning a voluntary recall of Architect Series® and 850 Series® Casement Windows. The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
August 25, 2009
| FOR IMMEDIATE RELEASE August 25, 2009 Alert #09-765 |
Firm's Recall Hotline: (800) 374-4758 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.
Name of Product: Architect Series® and 850 Series® Casement Windows
Units: About 6,500
Manufacturer: Pella Corp., of Pella, Iowa
Hazard: The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
Incidents/Injuries: The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
Description: This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.
Sold by: Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
Manufactured in: United States
Remedy: Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
Consumer Contact: For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm’s Web site at www.pella.com
CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://cpsc.gov/
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (301) 595-7054. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/Newsroom/Subscribe. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at www.cpsc.gov.
